ELLIE RAE
CLOTHING
DELIVERIES AND RETURNS
SHIPPING
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We ship within the UK using Royal Mail, all items are sent first class unless changed at checkout.
Postage and packaging is £3.60 unless changed at checkout. We keep proof of postage
RETURNS
We hope you are pleased with your Ellie Rae Clothing order, however if in the unfortunate situation it does not meet your standards, we offer a refund on any unused product within 14 days of delivery.
The buyer must pay the additional postage costs for returns.
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RETURNS
A refund will be processed once item has been return to us, and must be in the same condition they were delivered in. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you and not issue a refund.
Please allow 1-2 weeks for your return to be processed.